Я всегда знаю, что сказать! Как развить уверенность в себе и стать мастером общения - Жан-мари Буасвер
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SPIVACK, G., PLATT, J. J., SHURE, M. B. (1976). The problem-solving approach to adjustment. San Francisco; Jossey-Bass.
VINCENT, J. P., WEISS, R. L., BIRCHLER, G. R. (1975). A behavioral analysis of problem solving in distressed and nondistressed married and stranger dyads. Behavior therapy, 6, 475–487.
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